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Go Swap Auctions

Help and Support FAQ

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1. What is This Site?

Go Swap is a premier site for selling stuff in an auction-style format. Our goal is to simplify the process of listing and purchasing items while allowing sellers to sell items completely free-of-charge.

Our two driving priniciples are:

  • Keep auction listings free for both buyers and sellers
  • Keep the site design clean and free of clutter and optimize the site for performance.

2. How Much Does it Cost?

Go Swap is a completely free service and does not cost anything. We built this site partly to protest the exorbitant fees being charged by the largest auction site on the Internet. We also built it because we know that we can provide a better service.

Our promise to you is that we will never charge for ad listings on this site. We may, at some point in the future, provide additional paid services. Rest assured our auction listings will always be free!

3. Why Should I Use This Site?

By using this site, you can free yourself of unnecessary fees and charges that come at you from every angle. You can relax, and know that you are helping to build the world's first and best completely free auction site.

We listen to all of your comments and suggestions. If something doesn't work right and you want to get it fixed, simply drop us a line. Chances are, we will get your issue resolved in less than 24 hours.

4. Where Can I Get Help?

There are various ways to get help on this site. The FAQ (Frequently Asked Questions) area is an excellent starting point for most commonly asked questions.

At the bottom of each page, you will see a link to Contact Us which will direct you to a support form where you can request assistant from a customer support representative. We typically respond to all support request within 24 hours.

We are here to help you 24 hours a day, and 7 days a week. Please feel free to contact us regarding any issues you may have. If you have any suggestions on how we may make our service better, we welcome those too!

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